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Contact Us

We make it easy to get in touch. Call us today!

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Secured Advantage is just one click or call away!

24-Hour Telephone Banking

Using our Audio Response Teller, you can make financial transactions on your account from a touch-tone phone. Simply call 800.598.8964 to transfer money, check balances, make loan payments and more.

Report a Lost or Stolen Debit Card

Notify us immediately if your debit card is lost or stolen by calling 800.472.3272 so we can protect your account from unauthorized transactions.

Member Service Center

Speak to a representative during regular business hours:
Mon-Fri: 8:30 am – 5:00 pm
Duncan, S.C. – 864.916.2560
Simpsonville, S.C. – 864.531.0003
Iowa Park, Texas – 940.592.6502

Submitting via Fax

Should you need to fax documents to Secured Advantage, the Simpsonville branch may be reached at 864.967.1432. Iowa Park’s fax number is 940.592.0206.

Branches & ATM Locations

Locate an ATM, nearby branch and hours of operations with our Branch/ATM Locator.

Inclement Weather Closings

Please be aware that our office may close or operating hours may change due to inclement weather. Closings and operating hour changes are publicized on our website and social media channels when possible. Thank you for understanding.

Contact Us

For general questions, information concerning our products and services, or to report an unsatisfactory experience, use this form. Please do not use this form to submit confidential information such as your account number. If you have account specific questions please call our Member Service Center at 800-468-5135.

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